Privacy Policy
Last Updated: January 2025
Eventi Pty Ltd
1. Introduction
Eventi ("we", "our", "us") operates the Eventi mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our App.
We are committed to protecting your privacy and complying with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using Eventi, you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Information You Provide
| Data Type | Purpose | Required |
|---|---|---|
| Phone Number | Account creation, verification, login | Yes |
| Email Address | Account recovery, important notifications | No |
| Name | Display on your profile, personalisation | Yes |
| Username | Unique identifier for your profile | Yes |
| Date of Birth | Age verification (18+ only), age-appropriate features | Yes |
| Gender | Profile display, room/post visibility preferences | Optional |
| Profile Photos | Identity, profile display | Optional |
| Bio | Profile personalisation | Optional |
| Interests | Event recommendations, connecting with like-minded users | Optional |
| City/Location | Show relevant local events, rooms, and posts | Yes |
2.2 Information Collected Automatically
| Data Type | Purpose |
|---|---|
| Device Information | App functionality, troubleshooting |
| Usage Data | Improve app features, analytics |
| Log Data | Security, debugging |
| Location Data | Show nearby events, rooms, and users (with your permission) |
2.3 Information from Third Parties
| Source | Data | Purpose |
|---|---|---|
| Ticketmaster | Event data (public) | Display events in the App |
| Apple (Sign in with Apple) | Email (if provided) | Account creation |
3. How We Use Your Information
We use your personal information to:
1. Provide the Service
- Create and manage your account
- Display your profile to other users
- Show relevant events, rooms, and posts based on your location and interests
- Enable messaging between users
- Process room memberships and RSVPs
2. Personalise Your Experience
- Recommend events and rooms based on your interests
- Show content relevant to your location
- Remember your preferences
3. Communicate With You
- Send verification codes
- Notify you about room updates, messages, and activity
- Send important service announcements
- Respond to your enquiries
4. Safety and Security
- Verify your identity and age (18+)
- Detect and prevent fraud, abuse, and policy violations
- Enforce our Terms of Service and Community Guidelines
- Respond to legal requests
5. Improve Our Service
- Analyse usage patterns
- Fix bugs and technical issues
- Develop new features
4. How We Share Your Information
4.1 With Other Users
When you use Eventi, certain information is visible to other users:
| Information | Who Can See |
|---|---|
| Profile (name, username, photos, bio, interests) | Other Eventi users |
| Room membership | Room members and hosts |
| Posts | Users in your city (subject to your visibility settings) |
| Messages | Conversation participants only |
You control:
- Post visibility (Everyone, Women Only, Men Only, Custom)
- Room visibility (Public or Private)
- Location reveal timing for rooms
4.2 With Service Providers
We share data with trusted third parties who help us operate the App:
| Provider | Purpose | Data Shared |
|---|---|---|
| Supabase | Database, authentication, storage | Account data, content |
| Apple Push Notification Service | Push notifications | Device tokens, notification content |
| RevenueCat (future) | Subscription management | Purchase data |
All service providers are contractually obligated to protect your data.
4.3 For Legal Reasons
We may disclose your information if required by law, including:
- To comply with legal process (subpoena, court order)
- To respond to requests from the eSafety Commissioner
- To protect the rights, safety, or property of Eventi, our users, or the public
- To detect, prevent, or address fraud, security, or technical issues
4.4 Business Transfers
If Eventi is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
5. Location Data
5.1 How We Use Location
- City-level location is required to show you relevant local content
- Precise location (GPS) is optional and used for map-based discovery
5.2 Your Controls
- You can enable/disable location permissions in your device settings
- Room hosts can set location reveal timing (immediate, members only, or timed)
5.3 We Never
- Sell your location data
- Share your precise location with other users without your consent
- Track your location when the App is not in use
6. Data Retention
| Data Type | Retention Period |
|---|---|
| Account data | Until you delete your account |
| Messages | Until deleted by you or conversation closed |
| Posts | Until expiry date or deletion |
| Blocked/reported users | Retained for safety purposes |
| Deleted account data | Anonymised within 30 days |
7. Data Security
We implement appropriate technical and organisational measures to protect your data, including:
- Encryption in transit (TLS/SSL)
- Encryption at rest
- Row-level security policies
- Secure authentication (phone OTP)
- Regular security reviews
However, no method of transmission or storage is 100% secure. You are responsible for keeping your account credentials secure.
8. Your Rights (Australian Privacy Principles)
Under the Privacy Act 1988, you have the right to:
8.1 Access Your Data
You can request a copy of the personal information we hold about you.
8.2 Correct Your Data
You can update your profile information at any time in the App. If you believe other data we hold is inaccurate, contact us.
8.3 Delete Your Data
You can delete your account in the App (Settings > Account > Delete Account). This will:
- Remove your profile from public view immediately
- Anonymise your data within 30 days
- Retain anonymised data for legal/safety purposes where required
8.4 Opt Out of Marketing
You can manage notification preferences in Settings. You can also unsubscribe from marketing emails at any time.
8.5 Withdraw Consent
You can withdraw consent for optional data collection (e.g., location) at any time via device settings or the App.
9. Children's Privacy
Eventi is intended for users aged 18 and over. We do not knowingly collect personal information from anyone under 18.
If we become aware that we have collected data from someone under 18, we will delete it immediately. If you believe a minor is using Eventi, please contact us.
10. International Data Transfers
Your data may be processed in countries outside Australia where our service providers operate. We ensure appropriate safeguards are in place, including:
- Standard contractual clauses
- Compliance with relevant data protection laws
11. Third-Party Links
The App may contain links to third-party websites or services (e.g., Ticketmaster for ticket purchases). We are not responsible for their privacy practices. Please review their privacy policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- Posting the updated policy in the App
- Sending you a notification (for significant changes)
Your continued use of Eventi after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:
Eventi Pty Ltd
Email: privacy@eventi.app
14. Complaints
If you are not satisfied with our response to a privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC):
- Website: www.oaic.gov.au
- Phone: 1300 363 992
- Email: enquiries@oaic.gov.au
15. Privacy Policy Summary
| What We Collect | Why | Your Control |
|---|---|---|
| Phone, name, DOB | Account & verification | Required |
| Location | Show local content | Can disable GPS |
| Photos, bio, interests | Profile & personalisation | Optional |
| Activity (posts, rooms, messages) | App functionality | Can delete |
| Usage data | Improve the App | Anonymised |
We never sell your data. We never share your location without consent.
This Privacy Policy is governed by the laws of Australia.